The Ecosystem of a Welcoming Community

At Soft Landing Missoula, we are continually inspired by the vibrant ecosystem of support that surrounds our refugee and immigrant neighbors in Missoula. Refugees and immigrants often arrive in their new home with very few material possessions, landing in a place where they know very few people- if any at all. As you can imagine, it takes perseverance, hope, and enormous effort for a family to rebuild a life. The rebuilding process is, of course, made much better if you have a strong community of partners on your side, offering a helping hand, a warm smile, and opportunity for joy along this difficult path. 

Soft Landing Missoula is here to help newcomers build a true and lasting supportive community- something that simply cannot be done by us alone. We have found an enthusiastic willingness by countless individuals and partners in Missoula to be part of the ecosystem of a welcoming community, creating a living, breathing network of connection, where each partnership tells a story of hope, understanding, and mutual growth. 

While we work with partners in almost every aspect of what we do each day, we would love to share a bit about our Youth Program to exemplify our community’s participation in the work of welcome. We first entered this space through the request of new arrival families looking for academic support for their children, as well as interest from Missoula County Public Schools (MCPS) to work with us to find ways to bolster the growth of the ELL (English Language Learning) services they were able to offer. Starting out, we utilized our pool of volunteer interest to help boost ELL support in the schools while we began to also grow our own Youth Program to provide general academic mentorship for newcomer families. Today, this program has grown to engage over a hundred youth and young adults annually with steady, loving, and empowering academic (and recreational!) support for students from middle school through college ages.

Our Youth Programs show the power of community partnerships in creating a welcoming environment for newcomers. At the heart of these efforts is our after-school tutoring program, in continued partnership with MCPS and generously hosted by St. Paul Lutheran Church. When we outgrew our original office space due to the increasing number of students we serve, St. Paul opened their doors and hearts to us free of charge, providing a steady, nurturing environment for learning and growth. Today, we support over 70 kids through this program, and have celebrated the high school graduations of over 23 plus 12 set to graduate this year, thanks in part to the dedication of the St. Paul snack ladies who ensure every child is fueled up for their studies!

Our academic mentorship has grown to support 14 remarkable college students, with the potential to help four more in 2025. The University of Montana has become a true partner in this journey, offering comprehensive support for refugee students’ academic and campus experiences. The Davidson Honors College has been a steadfast ally, providing volunteer connections, program spaces, campus tour support, and serving as an AmeriCorps campus partner. They also help with our holiday gift drive every year.

The Office for Student Success and Franke Global Leadership Initiative have taken a thoughtful approach by providing partial funding of our College Coach position and recruiting a dedicated intern to help refugee students connect with essential campus resources. By collaborating with the Office for Global Engagement and the Lifelong Learning Center, we’ve created a supportive network that addresses the unique challenges faced by refugee students. Our work spans multiple educational stages, from inspiring high school students to pursue college to helping current students navigate UM’s institutional processes and course requirements.

As the Youth program has grown to extend beyond general academic support, community partners have played a crucial role in enriching the lives of refugee and immigrant youth through additional creative and cultural programming- often by being the ones to initiate a relationship with us. Bathing Beauties Beads offers beading workshops, while The Clay Studio provides free pottery classes, both sparking creativity and pride in our young participants. The Roxy Theater adds cultural richness, donating their annex space twice a year for movie showings and offering an opportunity for students to practice skills in public spaces like ordering food and theater etiquette. From “Space Jam” to “Black Panther” to “The Princess Bride,” these events create shared experiences that transcend cultural boundaries and help build friendships in and outside of our program. SpectrUM brings innovative STEM learning tools to our office through their mobile programming, sparking curiosity and creativity among youth visiting the community center. The Missoula Public Library also offers space every year for our summer academic programming, whether it is a book club or a science outdoors program. Nathan Stone was an important community partner/volunteer the last two years facilitating this group.  Big Sky Watershed Education Network also provided some guided programming for our science group this summer.  

Physical activities form an essential part of our youth programs, teaching valuable life skills and making sure newcomer kids have access and opportunity for participation in the same activities that other Missoula kids enjoy. Here Montana and Freestone Climbing Gym offer free rock climbing opportunities that teach kids not just a sport, but confidence and teamwork, while Strikers FC offers scholarships and peer transportation to provide many refugee youth access to the joy of soccer, an internationally played sport that many kids already know and love.  

For nearly four years, Girls on Shred has been introducing middle and high school girls to snowboarding, fostering a sense of adventure and camaraderie. The Missoula Ski Education Foundation (MSEF) has been a game-changer for our high school students, now in its third year of collaboration. MSEF goes beyond by fundraising for ski days, providing passes to volunteers, pairing students with mentor families, and coordinating logistics and meals. Ice skating has become a beloved annual tradition, now in its fourth year, with the Women+ Hockey Association of Missoula (WHAM!) volunteers offering their expertise on the ice. The Missoula Alliance Church (MAC) has been instrumental in making these events possible, providing funding and transportation support for both our ice skating outings and summer days at Splash Montana. These partnerships, along with support from the Hellgate and Sentinel Key Clubs and the UM Experiential Learning Center, who assist with our holiday gift bags, demonstrate the community’s commitment to creating inclusive recreational experiences for all Missoula youth.

MAC also provides the use of their space at the Welcome House for our High School Girls Leadership Council. Dunrovin Ranch and E-bar-L ranch also both provided opportunities for us to take our middle and high school girls groups horseback riding this summer. The Peas Farm partners with us to bring our New Arrivals Club to their farm and learn about local food production as well as hosting us for the Pumpkin Party every year. 

One of our newest and most dynamic youth initiatives is the Soft Landing Missoula middle school GIRLS! (Girls Immigrant and Refugee Leadership Squad) program. This group embodies the collaborative spirit of our community, with the girls themselves taking the lead in choosing activities and shaping the program’s direction. Missoula Parks and Recreation has been an invaluable partner in bringing these activities to life, from ice skating to sledding, fostering confidence and community connections. Their long-standing support extends to facilitating accessible enrollment for refugee families in summer camps and this year, they’re piloting an after-school program with GIRLS!, providing transportation and staff support for weekly social, recreational, and academic activities.

We’ve also partnered with Earth Within Girls, who lead empowering workshops on self-discovery and personal health, creating safe spaces for young women to explore their identities and build lasting friendships. Our programming has expanded to include a soccer program facilitated by community partner Bela Bucciarelli in collaboration with CS Porter Middle School, and a summer dancing workshop led by Lizzi Juda from Turning the Wheel.

In addition to all the amazing partners we get to work with on the daily we have a number of other partners that donate to the youth program! Whether it’s opportunities, supplies, food or anything else you can think of they are there for us! Bridge Pizza, Big Dipper, Sweet Peaks, The Missoula Food Bank, The Roxy Theater, Big Sky Arcade, Hockey Wolf, A Carousel for Missoula, and Ace Hardware are just some of the amazing partners that help us provide the sweetest treats and sturdiest equipment to make all our programmatic activities thrive.

At Soft Landing Missoula, we recognize that our work is about more than providing services – it’s about creating a truly welcoming ecosystem where every individual can get support for their unique needs and dreams. Each partnership, each shared moment, each small act of kindness contributes to a larger narrative of community, understanding, and mutual respect. Together, we are building a Missoula where diversity is not just accepted, but celebrated – where every new neighbor can find not just a soft landing, but a true home. Thank you to everyone who makes this possible.

In it for the Long Haul

Dear Friend, 

In the corner of the Pink Room at our new Community Center sits a desk.

At first, it looks like any other desk. Simple. Sturdy. A place to sit and work. But, it is something more extraordinary.

This desk has been set up to help a new neighbor pursue their long-term dream of becoming a nurse. 

Ange first joined Soft Landing as a high school student in our Youth Program, where she attended after school tutoring and joined us on outdoor adventures. 

Now as a college student, Ange comes to our Community Center almost daily. Working with a volunteer tutor and by herself, this is where she puts in a ton of time and dedication doing homework and studying for exams.

In our old space, Ange worked anywhere she could find a spot- even if that meant working in a refurbished closet.
Our new Community Center has more space for supporting new neighbors like Ange in pursuing their dreams.

Only with your help, we are here for the long haul, too. 

And so, I’m writing to you with great urgency: We know you care deeply about refugees and immigrants in our state.


And, we need your help so that new neighbors have a place for a warm welcome and a long-term, extensive support system. 

Beyond that, your investment buffers Soft Landing from the ebbs and flows of national politics ensuring our presence in Missoula into the future.

Your donation today is critical to helping more new neighbors than ever have a space of welcome, healing, belonging, and achieving dreams.

Lately, we’ve been hearing from families that the divisive election cycles and politics that are creating conflict in our own communities and are making them feel unwelcome.

This tells us that although we’ve accomplished so much together, we still have work to do as a community.

Ange’s words reflect the peace that home should feel like for everyone.

And they show how the kindness she received here in Missoula fuels her dreams of helping others as a nurse.

Even when things get hard,  with you by our side, we know we’re on the right path. The kindness and care extended by you as part of this Soft Landing community we’ve built together are the antidote.

Your donation today is a commitment to a future where everyone has the opportunity to thrive, feel safe, and work towards their dreams in a community that welcomes them with open hearts.


In love and gratitude,

Mary Poole
Executive Director

Community Gardening: Cultivating Connection and Growth

From Small Beginnings to Bountiful Harvests

Garden City Harvest’s community garden plots have become a cherished resource for many of Missoula’s refugee families, offering a bridge to cherished agricultural roots and a path that can contribute to self-sufficiency. For over five years, we’ve partnered with Garden City Harvest to provide garden spaces for our clients, with a particular interest from the Congolese gardeners!

Many refugee families come to Missoula from subsistence farming backgrounds, bringing with them a wealth of agricultural knowledge. These garden plots serve as more than just a source of food; they’re a way to connect with the land in a new home, preserve knowledge and tradition, and learn new things. This connection between old and new, the pride that comes with a successful harvest, and the simple time spent outdoors has an incredible impact on wellness and mental health. As one family shared, they initially chuckled at the smaller plot size in relation to the larger scale subsistence farming they were used to, but they soon embraced the opportunity to teach their children about gardening and found joy in working in the soil again.

What started as modest plots has blossomed into larger farming endeavors. Several Congolese families have expanded their gardening efforts to Tower Gardens, a part of FARM- Future Agricultural Resources for Montana, where they now cultivate nearly half an acre of land. This growth reflects not only their agricultural expertise but also their determination to provide fresh food for their families.

These larger plots allow families to grow staples like beans and corn on a bigger scale. It’s inspiring to see women working the land with their children, using traditional tools like hoes and often working barefoot.

One of the most exciting aspects of these gardens for the families that work them is the cultivation of culturally significant crops. For example, lenga lenga (amaranth), often considered a weed in the U.S., is a familiar food source for Congolese families and has become a popular crop among Congolese gardeners in Missoula. This is one of many “unique” crops now intentionally grown using these garden plots-  highlighting the importance of access to land for preserving cultural food traditions and the adaptability of refugee and immigrant growers.

Nourishing Community: The Garden City Harvest CSA Partnership

Our collaboration with Garden City Harvest’s River Road Farm CSA program has evolved into a vital source of fresh, organic produce for refugee families served by Soft Landing Missoula. Over the past three years, this partnership has grown to meet the unique needs of our increasingly diverse community. 

What began as a distribution of surplus produce has transformed into a carefully curated selection that caters to the culinary preferences of our clients. Popular items include onions, potatoes, tomatoes, corn, leeks, and hot peppers. We’ve also discovered a high demand for herbs like parsley, which is beloved by families from Yemen and Syria.

The CSA now functions like a mini farmer’s market at Little Twigs Childcare, another partner of Soft Landing Missoula who employs and serves many refugee and immigrant families in Missoula. This CSA program that Soft Landing Missoula helps administer, serves around 25 families throughout the summer. As one Little Twigs staff member noted, “People are always excited when the fresh vegetables arrive. It’s a huge relief for them to have fresh, organic, healthy food for their families.”

This program has also fostered a beautiful exchange of culinary traditions. Little Twigs has an on-site kitchen where food for the staff and children is lovingly prepared. As their refugee and immigrant staff numbers have grown, so has the diversity of cultures represented, leading to a rich sharing of cooking techniques and ingredient uses. For instance, many women share knowledge about the medicinal properties of various vegetables, such as beets for iron or special preparations for new mothers.

The locally grown, organic produce available to refugee and immigrant families through these valuable partnerships not only provides nutritious food but also helps  maintain connections to  culinary heritage. It’s not only about feeding bodies, but also nurturing souls, preserving traditions, and growing a more connected, resilient Missoula community. 

Special thanks to Garden City Harvest’s Greg, Ian, Rye, Emily, Dylan and Tara at River Road Community Garden and Farm, Tower Gardens, Little Twigs Childcare for making this partnership possible and Soft Landing Missoula’s Director of Community Partnerships & Client Engagement Greta Bates.

Stories of Home Celebrating Diverse Journeys: Stories of Home in MissoulaStories of Home

Presented by Soft Landing Missoula

The fourth annual Stories of Home event recently brought together the Missoula community to explore how we define “home”. For many refugees and immigrants who have settled in our city, this seemingly simple topic unveils a mix of emotions, memories, and hopes for the future.

On a rainy evening, the ZACC auditorium filled with anticipation as attendees gathered to listen to the stories of four remarkable individuals who now call Missoula home. Their inspiring narratives captivated the audience and offered a window into the refugee and immigrant experience.

The event showcased the diverse meanings of “home” through stunning photography by Helen Rolston Clemmer and heartfelt written stories by Meli Slater,  Outreach and Communications Manager for Soft Landing Missoula. These multimedia presentations brought to life the journeys of Tanya, Malak, Ange, and Pathou, each with their unique perspective on what it means to create a home in a new land.

For those who couldn’t attend, we’re excited to share these powerful stories and images with you through the Stories of Home website . They highlight the resilience, hope, and determination that mark the refugee and immigrant experience in Missoula. 

Home is more than just a physical space. For those who have experienced displacement, it can be a cherished memory of the place left behind, the comfort found in a loved one’s embrace, a dream of future stability, or the community that welcomes them.

While each story is unique, common threads emerge. There is the courage to start anew in an unfamiliar place, finding joy in small victories and cultural connections, and navigating the challenges of building a life in a different country.

These stories offer a window into the lives of Missoula’s newest residents. Tanya’s journey from Ukraine illustrates her struggle to leave Odessa amidst war. She reflects on her new life in Missoula, where she has rekindled her passion for music and found solace in community support while holding onto memories of home.

Malak’s story from Iraq showcases her joyful spirit as she embraces life in Missoula after years of waiting for resettlement. Her bond with family remains strong as she navigates her new environment, finding empowerment through education and community involvement.

.

Ange’s experiences from Uganda emphasize the importance of peace and belonging. She has thrived academically despite language barriers and is now pursuing a nursing career to give back to her community. Her connection to her cultural roots remains vibrant as she shares traditional meals with her family. 

Pathou’s journey from the Democratic Republic of Congo highlights his dedication to providing a better life for his children while advocating for refugee rights. His commitment to education and community service reflects his desire to contribute positively to his new home.

The hope of sharing these stories is to foster understanding within the wider Missoula community. It celebrates the diversity that enriches our city and reminds us all of our shared humanity, regardless of origin. Through these shared narratives, we gain a deeper understanding of what it means to create a home in a new land and how we can all contribute to making Missoula a place where everyone feels they belong. We encourage you to read each of the full stories on the Stories of Home website. These personal accounts offer deeper insights into the experiences of our community members. Additionally, don’t miss the front page article in the Missoulian about this year’s event, which provides a comprehensive overview of the impact and significance of Stories of Home in our community.Thank you to everyone who made this year’s Stories of Home a great success. We look forward to bringing you new stories next year.

World Refugee Day 2024: A Celebration of Community and Belonging!

On June 16th, 2024, Soft Landing Missoula hosted our favorite annual event- a celebration of World Refugee Day. For Soft Landing, this celebration is a way for us to say “Thank you” to the incredible community of refugees and immigrants that we get to work along-side each day. It is a way to show our gratitude and express our love for our new neighbors. We do this the ole’ fashioned way- though sport, amazing food, music and dancing, and of course gathering in conversation around shared tables. Each year, this joyous party has grown in size and festiveness as the refugee and immigrant community in Missoula has grown and it was a blast to celebrate with around 450 people this year!

With more players than we have ever had, the day kicked off with a friendly 7 vs 7 round-robin style soccer tournament that set the tone for the festivities. The teams are made up of whoever shows up and become a mix of nationalities, ages, skill, and friends new and old. It is wonderful to witness folks from all over the globe work together on the field- often for the first time and through multiple languages- emerge from the experience laughing, clasping hands, and asking when the next time they can play together will be. Congratulations to the champion Blue Team who proudly showed off their medals during dinner, mingling with the rest of the party-goers.

United We Eat” once again proved to be a culinary delight, offering an array of delicious and beautiful dishes prepared by talented refugee chefs and our kitchen staff. Their hard work and passion were evident in every bite, and attendees raved about the flavors and aromas that filled the air. It is no small feat to feed 450 people and every dish was a testament to the rich culinary traditions our refugee community brings to Missoula. And yes, we had lots of yummy treats and ice cream as well (Thanks Big Dipper!).

Adding to the festive spirit, Djebe Bara Community Dance and Drum brought together the crowd in their energetic live performance. Their rhythms and melodies, stemming from West African dance traditions, are driven by an infectious beat that had everyone swaying and dancing along. Djebe Bara has played each year we have hosted this party and is always a highlight of the evening that gets everyone up and moving- even with really full bellies! With both live and recorded music playing through the evening, we love watching folks across many cultural backgrounds dancing along together and sharing their own versions of dance, regardless of the origins of the music.

Along with the main activities, our youth team knocked it out of the park with fun experiences for the kids and adults alike! The balloon artist and face painting were once again a big hit and who doesn’t love giggling kiddos with bubbles and a little sidewalk chalk art?! It was also lovely to be joined again by representatives from the City of Missoula, interacting with folks at the event and sharing the many ways that our city is involved in and committed to welcoming refugees and immigrants.

It, of course, takes more than just our Soft Landing staff to pull off an event of this size. We are so full of gratitude for all of the volunteers that helped with every aspect of this celebration- on the soccer field, in the kitchen and food line, at the welcome table, helping set-up, helping clean-up, and on and on… While this event isn’t advertised or fully open to the public due to the size, we love being able to invite volunteers to share this day with us and see the huge impact they have. Special thanks as well to our sponsors: Clearwater Credit Union, Good Food Store, Jiffy Lube, and other generous supporters from the Missoula community. 

As we reflect on World Refugee Day 2024, we extend our heartfelt thanks to everyone and every family who joined us. This event not only acknowledges the many contributions of refugees and immigrants, but also reminds us of the strength and beauty that diversity brings to our lives. From the warm smiles at the welcome booth to the engaging activities and lively conversations, it was clear that this day was about more than just a celebration—it was about building connections and fostering a sense of belonging.

World Refugee Day at the Fort Missoula Pavillion
ECONOMIC IMPACT OF REFUGEES

The Economic Impact of Refugees and Asylees

At Soft Landing Missoula, we recognize the many ways in which refugees and asylees contribute to our communities.

As Missoula families work and play alongside our new neighbors, we experience first-hand the benefits of a more diverse community. By sharing the richness of cultural practices and traditions, teaching us about experiences that create resilience and strength, and showing us a window to the increasingly global world we all live in, refugees and immigrants offer an essential perspective on what it means to be a good neighbor. This is especially important for a rural state like Montana. 

Economic Contributions of Refugees and Asylees

According to a recent study conducted by the U.S. Department of Health and Human Services (HHS), refugees and asylees also provide significant economic benefit to our communities. This study reveals the remarkable contributions of refugees and asylees to the American economy and sheds light on the invaluable role these individuals play in shaping our nation’s economic landscape.

Refugees and asylees have not only contributed significantly to government revenues but have brought a fiscal benefit to both federal and state governments across the US. Over a 15-year period, refugees and asylees have made a substantial fiscal impact of nearly $124 billion, with approximately $92.3 billion benefiting state and local governments and $31.5 billion benefiting the federal government. These figures highlight the overwhelmingly positive influence refugees and asylees have on our economy.

This study also helps to debunk the misconceptions surrounding the economic burden often associated with refugee resettlement. Refugees and asylees have proven to be positive contributors, surpassing the cost of public services through their tax contributions. Over the 15-year period examined, their tax payments totaled a staggering $581 billion, far surpassing the $457.2 billion spent on government services. As Robin Dunn Marcos, HHS Deputy Assistant Secretary for Humanitarian Services, aptly stated, “We have witnessed for years the significant contributions that refugees and asylees provide to our communities and workplaces.” Indeed, the report serves as a testament to the resilience, entrepreneurial spirit, and economic dynamism of refugee and asylee populations.

Addressing Workforce Challenges in Montana

Economic impacts of refugees and immigrants can be especially significant in Montana where our aging population is leading to a decline in labor force participation. Montana is among the top 10 states in the nation with the highest percentage of residents 65 and older. The 2023 Montana State Plan on Aging underscores this rising percentage, highlighting the pressing need for solutions to sustain the workforce. Retirements have led to a decline in labor force participation, as noted in the 2023 Montana Labor Day Report, exacerbating workforce shortages. Refugee and asylee families, often young and dynamic, engage in bolstering the local economy. While they may not be the sole solution to this challenge, they certainly play an essential role in addressing the economic implications of Montana’s aging population. By actively participating in the workforce, they bring fresh energy and skills, offering a promising outlook for combatting the economic challenges presented by our state’s demographic shifts.

As we celebrate the profound positive impact that refugees and asylees bring to their new American home- economic and otherwise- we can see how important it is to foster inclusive communities where newcomers can thrive and contribute their talents. We are hopeful the insights from this new report can be a part of informing evidence-based decision-making and advancing policies that uphold America’s tradition of welcoming vulnerable families from around the globe. Together, we can continue creating a more inclusive and welcoming America for generations to come.

This is a story of journeys: How we learn from and are shaped by a growing community of new neighbors

Popcorn and fruit snacks decorated the floor of our Community Center after another busy day at Soft Landing Missoula. 

That day was alive with excitement as 60 children and adults from all over the world dropped in to pick up back-to-school backpacks and supplies. 

The Community Center was packed with families. Some were brand new to Missoula. Others have been here for years. A few folks made a quick stop, but most stayed a while, taking time to visit with other families and Soft Landing Missoula staff and volunteers.

Our Community Center is a place of gathering and a springboard for all of the support and resources we offer to new neighbors. This day is one of many that shows how vital this safe, welcoming, and inviting space is for people who come to Missoula as refugees and immigrants.

Today, we are serving more people, from more countries, in more ways than ever before.


500 REFUGEES AND IMMIGRANTS FROM 30 COUNTRIES ARE NOW A PART OF SOFT LANDING MISSOULA.

It amazes me to be able to tell you that because it shows how as a community we rise to welcome newcomers. It illustrates the beautiful richness and diversity of our Missoula. At the same time it is a heartbreaking reflection of so many global humanitarian crises. 

Because so many people must leave homes and loved ones behind, our work of welcome persists.

One of the most important things you can do to help new neighbors is to make sure they have a place like Soft Landing Missoula where they can come for support, celebration, and connection through your year-end contribution.

Can we count on you to contribute this season so that we can continue to serve a growing community of refugees and immigrants now and into the future? 

Rebuilding a life from scratch in a new place takes time. Whether here for 6 months or 6 years, Soft Landing’s “long welcome” adapts and evolves to provide family-friendly support for all who need it. 

 You are essential to this work of welcome and as we grow, your support now is as important as ever. 

Early on, families come to us to pick up winter coats and items to furnish their homes, get started with our in-house driver’s education, or get their kids involved in our youth program. The list of things to learn, do, and figure out in their new home can be exhausting.

Eventually, families want to learn about cooking with United We Eat or explore housing options when the rent is raised. At that point, they’re settling in and eager to find ways to further participate in their new community.

After several years of living here, we hear from families wanting to achieve citizenship, make big life purchases such as homes, or figure out how to start a small business. And of course, they still seek out ways to gather as a community through the many events we offer.

Through your financial contribution this year, you help make Soft Landing Missoula’s dynamic, responsive support system for a growing community of refugees and immigrants possible.

In love and gratitude, 

Mary Poole

Executive Director, Soft Landing Missoula

P.S. Your donation this season is critical! Your generosity helps offer support, resources and welcome to a growing community of refugees and immigrants in Missoula.

Welcoming Week 2023 is here!

We’re so excited about this lineup of events to help us all celebrate Welcoming Week this year! A nationwide cultural initiative, Welcoming Week uplifts the refugee and immigrant experiences, promotes the value of creating inclusive communities and hopes to inspire us all to continue the important work of welcome in Missoula and beyond! We’re grateful for the continued support of wonderful community partners who make these events possible, and we hope to see you all out and about as we celebrate!

COMMUNITY CALL TO ACTION: How Missoula’s Housing Crisis Impacts Refugee Families and the Future of Resettlement

When refugee families arrive in Missoula, one of the things they are often most excited about is the chance to have a place to call home. Unfortunately, for a number of recently resettled refugee families, their first stop isn’t a house or an apartment where they can put down roots, but rather a hotel. 

Most refugee families who have been resettled here since late April are still living in hotels. 

The International Rescue Committee (IRC) in Missoula, the local resettlement agency, receives federal funding and a mandate to secure safe, sanitary and affordable housing at market rate to refugees when they arrive. Units must be large enough to house a family with two people per room, and it must have at least a six-month lease. Federal funding helps pay the rent for the first few months, but the goal is for adults to secure jobs that allow them to pay the monthly rent on their own. Usually, the organization has about 90 days to find this housing. 

It’s not uncommon for new neighbors to spend a couple weeks in hotels when they first arrive as the IRC in Missoula irons out details with lease agreements. Rooms must be able to support extended stays and include a full kitchen, and most of Missoula’s options that meet these requirements are far outside of town, away from public transportation. AirBnb rentals are used too, but they are expensive and hard to come by during the high season of summer tourism. 

Hotel and AirBnB stays are costly. Long stays in temporary housing drain the IRC in Missoula’s federal funds. Meant to last months to support new families and meet their basic needs, these funds are being exhausted within two to three weeks as a result. 

We have seen firsthand how Missoulians readily support neighbors. If you know of any possible housing options, please let us know. 

The current situation has grown so difficult that the IRC in Missoula has requested a pause on new refugee arrivals, the first time the agency has had to do so since reopening its doors in 2016. 

We acknowledge efforts by city officials to address this ongoing crisis that impacts all community members, but we also recognize that a continued housing shortage could threaten the future of resettlement in Missoula.

As joint partners in the work of resettlement, the IRC in Missoula and Soft Landing Missoula are putting out a call to community members for any leads on three- or four-bedroom housing options for rent of six months or more within city limits. The IRC in Missoula can work with private landlords and property management companies. 

While things are worse now, the reality is that refugees, in particular, have long faced barriers to securing housing that predate this acute crisis. 

To rent a house in Missoula, you’re asked to show things like rental history and a credit history. Most newcomers have lived in refugee camps for years or fled their home due to conflict, so they typically lack such records, causing some landlords to request double, and even triple deposits at times. Even if a refugee family can afford the monthly rent, new arrivals rarely have the kind of savings that would make it financially possible to put that kind of deposit together upfront.  

These requirements serve as barriers that are all but insurmountable for many refugees. Even with the endorsement and support of the IRC in Missoula, only a couple companies in town have been willing to rent to refugee families. As such, an already-severe shortage of housing options dwindles even further.

We’re working with local partners to see what reasonable accommodations, if any, might be available to new neighbors in order to ease this process. Missoula’s ability to be a place that welcomes refugees and provides an opportunity for new neighbors to integrate so our whole community can thrive hinges on the availability of housing units that meet the requirements of the IRC in Missoula’s federal contract and provide dignity to families. 

According to Zumper, a rental aggregation site, the median rental price for a one-bedroom unit in Missoula as of July 2023 was $1,250 per month, up 14% from last year. Many refugee and immigrant families with whom we work are large, so they require a bigger space. Renters looking for a three-bedroom and four-bedroom unit should expect to pay $2,245 and $2,598, respectively. 

Generally speaking, experts say that a healthy rental market has a vacancy rate somewhere between 5% and 8%, so that tenants can move into units at a reasonable price and still have some choice in where they end up. A low vacancy rate means that demand far outpaces supply, which drives costs up and pushes people out of the rental market. 

In 2022, the average vacancy rate in Missoula was critically low at 1.2%. 

Our entire community has been impacted by this difficult combination of high prices and low supply. The Missoula Housing Authority recently opened its doors to two new apartment complexes, adding roughly 200 units of affordable housing units allocated for households earning a range of incomes. People are moving into the complexes, called the Trinity and Villagio, including refugee families, but this is just a start. As of 2021, over 1,400 people were on a waitlist for housing vouchers, and the Missoula Housing Authority says that people will often wait years to get into its affordable housing units. 

We have seen time-and-time again how Missoulians rise to the occasion to support fellow neighbors. That’s why we’re putting this call out for any potential leads on housing options, including a chance to forge relationships with individual homeowners/landlords and/or new property management companies. While a three- or four-bedroom option with a six-month or longer lease would be ideal, shorter alternatives to get families out of hotels would also be hugely beneficial.  Again, the units must be within Missoula city limits. 

Even if it’s one unit and one family at a time, we believe there’s progress that can be made! 

Please reach out to the IRC in Missoula with any questions or information: housing.missoula@rescue.org

Thank you all for your continued support!

Looking for Donated Vehicles! 

If you’re able, please consider donating a used car to make an extraordinary difference in the lives of new neighbors. 

Upon arrival to Missoula, many refugees and immigrants quickly realize that many of the places essential for them to access – their workplace, their kids’ schools, the grocery store, doctor’s office, pharmacy and more – aren’t necessarily close to one another. While the bus system helps, anyone who has relied on it as their sole form of transportation knows that it can make trips longer or more cumbersome. Add to it a language barrier, lack of familiarity with a new city and Montana’s often extreme weather conditions, and many families find themselves simply staying put or spending hours traveling from place to place. 

It comes to no surprise to those of us at Soft Landing, then, that we field many questions about how to drive in this country. We work with many clients to help them obtain their Montana drivers licenses, but that’s only half the battle. 

Even with a license, most families don’t have a car – and getting one means a hefty payment that few new neighbors can afford. We’ve been fortunate to receive a number of donated cars throughout the years, and we see how these generous gifts make an immediate and material impact on a family’s life. 

To put things into perspective, here is a typical day-in-the-life for a newly arrived refugee family in Missoula: Dad has work at 6:00 am. He carpools each way with a coworker. Mom wakes up and helps her four kids – two old enough to be enrolled in school, two more still infants – get ready. The older two catch the bus to school, and then she walks with her babies to the nearest bus stop, usually no closer than a quarter-mile to head to daycare. The trip requires one transfer to the childcare facility, and then she hops on a third bus to get to her workplace. She does it all again after work. 

All told, this family spends 90-minutes or more traveling between essential stops when it could take 15 minutes in a private vehicle. And that’s just for one day’s necessities! During the winter, this voyage includes frigid temperatures and icy sidewalks. Come summertime, the walks are typically more pleasant, but waiting for the bus in smoky air or scalding afternoon heat takes a toll. 

Having a car is a huge lift off of families’ shoulders. And, just as critically, it affords them the freedom connect to their new home more deeply, through activities we all love like going to the park, visiting with friends, and getting to know their new community!

Soft Landing maintains a long waiting list of families who need a car. At any point in time, we have about 15 families whose lives would be meaningfully improved with more reliable transportation and the independence it affords. And that list is only growing as more and more people are resettled in Missoula. 

We’re turning to you, this generous and supportive community, for help! If you or anyone you know is looking for a way to make a difference for a refugee or immigrant neighbor in Missoula and also happens to have a car you’re looking to offload, please consider donating it to Soft Landing. We would be extraordinarily appreciative! 

Donated vehicles should be in good working condition. Many of the families we work with have limited funds for repairs. Once we learn of a new donor, we reference our waiting list and let the family know about the good news. They are always elated. 

Because of our non-profit status, Soft Landing cannot take ownership of the vehicle, which means we are unable to provide a donation receipt. We do help in the vehicle handoff as well as help the family/client navigate registration and insurance. Please reach out with any questions to Greta Bates at greta@softlandingmissoula.org.